Re: Supercharged 12V/Stratos copy/engine tech type stuff
Posted: Mon Jul 18, 2011 6:35 am
From my perspective, once I had sent them my money, the whole experience went from bad to worse. Communication was flaky, they had 4 weeks to get a blower ready to ship to me while I was in the US on holiday (idea was to save me carriage and hopefully some of the duty, as I intended using my personal allowance to bring it back in to the UK). They didn't manage it. It arrived at my holiday address about a week after I came back home. I then had to pay another $150 or $200 in carriage and I got caught for duty as well....and when it eventually arrived it was leaking oil out of the gearbox, the casing was dinged and there were defects (dings) on the rotors that had been hand-filed AFTER they had been plated.
The insides of the casing hadn't been plated - I was thinking it would be, the casing was fairly badly scored too. The reason for the leaking gearbox was obvious when I took it apart - it hadn't been properly cleaned during the "rebuild" - there were traces of two kinds of sealant on the joint faces. The fact I was able to clean it and reassemble it without problems or subsequent leaks suggests to me that they simply didn't care what they sent me.
I was offered a 'repair' but only if I shipped it back at my cost. I wasn't preprared to take the risk or waste any more money on it as I have zero faith in them.
...so no, not a happy punter!
The insides of the casing hadn't been plated - I was thinking it would be, the casing was fairly badly scored too. The reason for the leaking gearbox was obvious when I took it apart - it hadn't been properly cleaned during the "rebuild" - there were traces of two kinds of sealant on the joint faces. The fact I was able to clean it and reassemble it without problems or subsequent leaks suggests to me that they simply didn't care what they sent me.
I was offered a 'repair' but only if I shipped it back at my cost. I wasn't preprared to take the risk or waste any more money on it as I have zero faith in them.
...so no, not a happy punter!